Privacy Policy

SITE USEAGE AND PRIVACY POLICY

By Using Our Site You Accept These terms and conditions

Please read these Site Usage and Privacy Policy conditions carefully and ensure that you understand them before using Our Site. These Site Usage and Private Policy conditions, together with any other documents referred to herein (unless otherwise stated), set out the terms of use governing your use of this website, www.lemonlumba.co.uk (“Our Site”). It is recommended that you print a copy of these Terms and Conditions for your future reference.

These Site Usage and Privacy Policy conditions were last updated on 30 March 2021.

Your agreement to comply with these Site Usage and Privacy Policy conditions is indicated by your use of Our Site. If you do not agree to these Site Usage and Privacy Policy conditions, you must stop using Our Site immediately.

We do not sell goods, services, or digital content through Our Site. No Part of Our Site constitutes a contractual offer capable of acceptance. The details of the goods AND/OR services provided on Our Site are provided for general information purposes only. Our standard Terms and Conditions for the sale of Goods will apply to sales conducted by Lemon Lumba Limited and do not relate to your use of Our Site.

1. In these Site Usage and Privacy Policy conditions, unless the context otherwise requires, the following expressions have the following meanings:

1. Our Site is operated by Shopify. We are a limited company registered in England and Wales under company number 13241480. Our registered address is 3 Broadwater Road, Romsey, England, SO51 8JJ and Our Operations office and warehouse is 2 Warsash road, Warsash, SO31 9HX.
2. Our VAT number is 374782850.
3. Our EORI number is GB374782850000.

1. To contact Us by email, please email Us at hello@lemonlumba.co.uk or to contact Us by telephone, please call Us on 01489 331051.
2. We provide the following Contact Tools for you to contact Us:

• Contact form, live chat, email and phone

1. When using Our Contact Tools or contacting Us by any other means, the following rules apply, and you must not communicate, submit, or otherwise do anything that:
1. is sexually explicit;
2. in any way sexualises minors (including, but not limited to, child sexual abuse material);
3. is obscene, deliberately offensive, hateful, or otherwise inflammatory;
4. promotes violence;
5. promotes, encourages, incites, or supports acts of terrorism;
6. promotes or assists in any form of unlawful activity;
7. is defamatory of another person;
8. bullies, insults, intimidates, or humiliates another person;
9. discriminates against, or is in any way defamatory of, any person, group, or class of persons; race; nationality; gender; gender identity; sexual orientation; religious or philosophical beliefs; disability; or age;
10. is intended or otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person;
11. is calculated or otherwise likely to deceive;
12. is intended or otherwise likely to infringe (or threaten to infringe) another person’s right to privacy or otherwise uses their personal information in a way that you do not have a right to;
13. misleadingly impersonates any person or otherwise misrepresents your identity or affiliation in a way that is calculated to deceive;
14. implies any form of affiliation with Us or any other party where there is none;
15. infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, designs, patents, trade marks, and database rights) belonging to Us or any other party;
16. is in breach of any legal duty owed to another party including, but not limited to, contractual duties and duties of confidence
2. We may monitor any and all communications made using Our Contact Tools.
3. Any personal information sent to Us, whether via Our Contact Tools or otherwise (including, but not limited to, your name and contact details) will be collected, used, and held in accordance with your rights and Our obligations under data protection law as set out here

1. Access to Our Site is free of charge.
2. It is your responsibility to make the arrangements necessary in order to access Our Site.
3. Access to Our Site is provided on an “as is” and on an “as available” basis. We may suspend or discontinue Our Site (or any part of it) at any time. We do not guarantee that Our Site will always be available or that access to it will be uninterrupted. 

We may alter and update Our Site (or any part of it) at any time without notice.  Such changes may be, but not limited to site content, product information and availability, pricing. 

1. We may alter these Site Usage and Privacy Policy conditions at any time. If We do so, details of the changes will be highlighted at the top of this page. As explained above, your use of Our Site constitutes your acceptance of these Site Usage and Privacy Policy conditions. Consequently, any changes made to these Site Usage and Privacy Policy conditions will apply to your use of Our Site the first time you use it after the changes have been implemented. You are therefore advised to check this page every time you use Our Site.
2. If any part of the current version of these Site Usage and Privacy Policy conditions conflicts with any previous version(s), the current version shall prevail unless We explicitly state otherwise.

Our Site is intended for users in the United Kingdom only. We do not warrant or represent that Our Site or its Content are available in other locations or are suitable for use in other locations.

1. All Content included on Our Site and the copyright and other intellectual property rights in that Content belongs to or has been licensed by Us, unless specifically labelled otherwise. All Content is protected by applicable United Kingdom and international intellectual property laws and treaties.
2. You may access, view, and use Our Site in a web browser (including any web browsing capability built into other types of software or app) and you may download Our Site (or any part of it) for caching (this usually occurs automatically).
3. You may print one copy and download extracts of any page(s) from Our Site for personal use only.
4. You may not modify the printed copies or downloaded extracts in any way. Images, video, audio, or any other Content downloaded from Our Site must not be used separately from accompanying text.
5. Our status as the owner and author of the Content on Our Site (or that of identified licensors, as applicable) must always be acknowledged.
6. You may not use any Content saved or downloaded from Our Site for commercial purposes without first obtaining a licence from Us (or Our licensors, as applicable). This does not prevent the normal access, viewing, and use of Our Site for general information purposes by business users or consumers.

1. You may link to any page on Our Site
2. Links to Our Site must be fair and lawful. You must not take unfair advantage of Our reputation or attempt to damage Our reputation.
3. You must not link to Our Site in a manner that suggests any association with Us (where there is none) or any endorsement or approval from Us (where there is none).
4. Your link should not use any logos or trade marks displayed on Our Site without Our express written permission.
5. You must not frame or embed Our Site on another website without Our express written permission.
6. You may not link to Our Site from another website the main content of which is unlawful; obscene; offensive; inappropriate; dishonest; defamatory; threatening; racist, sexist, or otherwise discriminatory; that promotes violence, racial hatred, or terrorism; that infringes intellectual property rights; or that We deem to be otherwise objectionable.

1. Links to other websites may be included on Our Site. Unless expressly stated, these sites are not under Our control. We accept no responsibility or liability for the content of third-party websites.
2. The inclusion of a link to another website on Our Site is for information purposes only and does not imply any endorsement of that website or of its owners, operators, or any other parties involved with it.

1. Nothing on Our Site constitutes professional advice on which you should rely. It is provided for general information purposes only. 
2. To the extent permitted by law, We make reasonable efforts to ensure that the Content on Our Site is complete, accurate, and up to date, but We make no warranties, representations, or guarantees (express or implied) that this will always be the case.
3. If you are a business user, We exclude all implied representations, warranties, conditions, and other terms that may apply to Our Site and Content.
4. As set out above, no Part of Our Site is intended to constitute a contractual offer capable of acceptance. We do not sell goods, services, or digital content through Our Site. The details of goods and/or services provided on Our Site are provided for general information purposes only.
5. We make every reasonable effort to ensure that all representations and descriptions of goods and services shown on Our Site correspond to the actual goods and services available. Minor variations may occur as follows:
1. There may be minor differences between goods pictured on Our Site and the actual goods available. Images of goods are for illustrative purposes only. There may be slight differences in colours due to the differences between the displays of different devices used to view Our Site. Product packaging may also vary.
2. There may also be differences between goods described on Our Site and the actual goods where changes have been recently made to comply with changes in applicable laws and regulatory requirements. Such changes would not affect your use of the goods. More significant changes may be made from time to time. For further information on changes to goods and your related rights, please refer to Us
3. There may be minor differences between services described on Our Site and the actual services that will be provided to you. The exact nature of Our services may vary depending upon your individual requirements and circumstances.
4. There may be differences between services described on Our Site and the actual services where changes have been recently made to comply with changes in applicable laws and regulatory requirements. Such changes would not affect your use of the services. More significant changes may be made from time to time For further information on changes to goods and your related rights, please refer to Us.
5. There may be minor differences between digital content described on Our Site and the actual digital content available, including but not limited to the exact measurements of goods.
6. There may be differences between digital content described on Our Site and the actual digital content where changes have been recently made to comply with changes in applicable laws and regulatory requirements. Such changes would not affect your use of the digital content. For further information on changes to goods and your related rights, please refer to Us

1. Nothing in these Site Usage and Privacy Policy conditions excludes or restricts Our liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability which cannot be lawfully excluded or restricted.
2. If you are a business user (i.e. you are using Our Site in the course of business or for commercial purposes), to the fullest extent permissible by law, We accept no liability for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) Our Site or the use of or reliance upon any Content included on Our Site.
3. If you are a business user, We accept no liability for loss of profit, sales, business, or revenue; loss of business opportunity, goodwill, or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage.
4. If you are a consumer, you agree that you will not use Our Site for any commercial or business purposes and that We shall have no liability to you for any business losses as set out above.
5. Subject to Part 12.6, if you are a consumer and digital content from Our Site damages other digital content or a device belonging to you, where that damage is caused by Our failure to use reasonable skill and care, We will either compensate you or repair the damage.
6. Note that the right to compensation or repair in Part 12.5 will be lost if the damage in question could have been avoided by following advice or instructions from Us to install a free patch or update; if the damage resulted from your failure to follow instructions; or if the minimum system requirements provided by Us for the digital content in question were not met.

1. We exercise reasonable skill and care to ensure that Our Site is secure and free from viruses and malware; however, We do not guarantee that this is the case.
2. You are responsible for protecting your hardware, software, data, and other material from viruses, malware, and other internet security risks.
3. You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via Our Site.
4. You must not attempt to gain unauthorised access to any part of Our Site, the server on which Our Site is stored, or any other server, computer, or database connected to Our Site.
5. You must not attack Our Site by means of a denial of service attack, a distributed denial of service attack, or by any other means.
6. By breaching the provisions of Parts 13.3 to 13.5, you may be committing a criminal offence under the Computer Misuse Act 1990. Any and all such breaches will be reported to the relevant law enforcement authorities and We will cooperate fully with those authorities by disclosing your identity to them. Your right to use Our Site will cease immediately in the event of such a breach.

1. In addition to these Site Usage and Privacy Policy conditions, Terms and Conditions, available at www.lemonlumba.co.uk, also applies to your use of Our Site and in particular, your use of Our Contact Tools as explained in Part 3.
2. You may only use Our Site in a lawful manner:
1. You must ensure that you comply fully with any and all local, national, or international laws and regulations that apply;
2. You must not use Our site in any way, or for any purpose, that is unlawful or fraudulent; and
3. You must not use Our Site to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware or any other code designed to adversely affect computer hardware, software, or data of any kind.
3. If you fail to comply with the provisions of this Part 14, you will be in breach of these Site Usage and Privacy Policy conditions and Terms and Conditions. We may take one or more of the following actions in response:
1. Suspend or terminate your right to use Our Site;
2. Issue you with a written warning;
3. Take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach;
4. Take further legal action against you, as appropriate;
5. Disclose such information to law enforcement authorities as required or as We deem reasonably necessary; and/or
6. Any other actions which We deem reasonably appropriate (and lawful).
4. We hereby exclude any and all liability arising out of any actions that We may take (including, but not limited to those set out above in Part 14.3) in response to your breach.

1. Our Site is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the Website Name website.   If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.  The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Website URL, unless otherwise defined in this Privacy Policy.
2. For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.
3. We may employ third-party companies and individuals due to the following reasons:
4. We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
5. We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer's Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
6. Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer's hard drive.
   
   Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
7. We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
8. Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
9. Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
10. We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

1. If We have your contact details, We may send you important notices by email from time to time. Such notices may relate to matters including, but not limited to, changes to Our Site or to these Site Usage and Privacy Policy conditions.
2. We will not send you marketing emails without your express consent. If you do consent to marketing, you may opt out at any time. If you opt out of emails from Us, it may take up to 14 days for your request to take effect and you may continue to receive emails during that time.
3. For questions or complaints about communications from Us, please contact Us using the details above in Part 3.

1. These Site Usage and Privacy Policy conditions, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with, English law.
2. If you are a consumer, you will benefit from any mandatory provisions of the law in your country of residence. Nothing in Part 17.1 takes away from or reduces your legal rights as a consumer.
3. If you are a consumer, any dispute, controversy, proceedings, or claim between you and Us relating to these Site Usage and Privacy Policy conditions or to the relationship between you and Us (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency.
4. If you are a business user, any dispute, controversy, proceedings, or claim between you and Us relating to these Site Usage and Privacy Policy conditions or to the relationship between you and Us (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of England and Wales.